Browse our shop, add your items to the cart, then go to Checkout. Enter your delivery and payment details to complete your order. You will receive a confirmation email once your order has been placed.

Contact us immediately at orders@integritysuppliers.co.za or call +27 (78) 026-3904. Once an order has been dispatched we are unable to make changes.

You will receive a tracking number by email once your order is dispatched. You can also visit our Order Tracking page at any time.

Orders placed before 12:00 PM on a business day are typically processed the same day. Orders placed after 12:00 PM or on weekends are processed the next business day.

Yes! Orders between R2,000 and R3,000 qualify for free standard shipping, and all orders above R3,000 shipping is calculated at checkout. For orders below R2,000, shipping is calculated at checkout.

Major cities (Johannesburg, Pretoria, Cape Town, Durban): 2 – 3 business days. Other urban areas: 3 – 5 business days. Remote or rural areas: 5 – 7 business days.

Currently we only ship within South Africa. We hope to expand internationally in the future — subscribe to our newsletter to stay updated.

The courier will contact you to arrange re-delivery or collection from a nearby depot. Parcels uncollected after 5 business days may be returned to us and re-delivery costs will apply.

We offer a money-back guarantee. Contact us within 4 days of receiving your order. Items must be unused, in original packaging and in the same condition as received.

Contact us within 48 hours of receiving your order. Email your order number and clear photos of the damage to orders@integritysuppliers.co.za. We will arrange a replacement or refund promptly.

Once your return is received and inspected, refunds are processed within 5 – 7 business days. The time for funds to appear depends on your bank or payment provider.

We accept Visa, Mastercard, Instant EFT, PayFlex, and American Express. All payments are processed securely at checkout.

Yes. Our website uses SSL encryption to protect your personal and payment information. We do not store card details on our servers.

Yes. An order confirmation and invoice will be emailed to you automatically after purchase. You can also view past orders by logging into your account.

Some Products, most products come with a manufacturer’s warranty. Warranty periods vary, please check the individual product page or contact us for clarification.

We restock popular items regularly. Subscribe to our newsletter or contact us to find out when a specific product will be back in stock.

Yes, we welcome bulk and trade enquiries. Contact us at orders@integritysuppliers.co.za or call +27 (78) 026-3904 to discuss your requirements.

No, you can check out as a guest. However, creating a free account lets you track orders, view order history, save your wishlist, and check out faster.

Go to the My Account page and click “Lost your password?” Enter your email and we will send you a reset link.

Log into your account and go to the Addresses section under Account Details. Changes apply to future orders only. To update an address on an active order, contact us directly.